RDPStack
Last Updated: 2/27/2026

RDPStack (“RDPStack”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and Windows VPS hosting services (“Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you create an account or purchase services, we may collect:

Full name

Email address

Billing address

Payment details (processed by third-party payment providers)

Phone number (if provided)

We do NOT store full credit card information on our servers.

1.2 Automatically Collected Information

When you use our website, we may collect:

IP address

Browser type

Device information

Access timestamps

Usage logs

Pages visited

This data helps us improve security and performance.

2. VPS Content & Customer Data

RDPStack provides infrastructure only.

We:

Do NOT access your VPS content unless required for support or abuse investigation

Do NOT monitor private files without cause

Do NOT take ownership of your data

You are solely responsible for:

Data stored on your VPS

Security of your applications

Content hosted on your server

We act as an infrastructure provider, not a data controller for customer-hosted content.

3. How We Use Your Information

We use collected information to:

Provision and manage VPS services

Process payments

Communicate service updates

Provide support

Detect abuse or fraud

Improve infrastructure reliability

We do not sell personal data to third parties.

4. Payment Processing

Payments are handled by third-party processors.

We do not store full payment card details on RDPStack servers.

Payment providers process data according to their own privacy policies.

5. Cookies & Tracking

Our website may use cookies to:

Maintain login sessions

Improve user experience

Analyze website traffic

You may disable cookies via browser settings, though some features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information.

However:

No online system can guarantee absolute security.

Customers are responsible for securing their VPS environments, including installing updates and security tools.

7. Data Retention

We retain personal account information:

As long as your account remains active

As required for billing and legal compliance

If your account is terminated, certain billing records may be retained for legal or tax purposes.

VPS data is permanently deleted after service termination.

8. Abuse Monitoring & Legal Compliance

We may investigate:

Spam complaints

Abuse reports

Law enforcement requests

If required by law, we may disclose relevant information to appropriate authorities.

9. International Data Transfers

Our infrastructure and providers may operate in multiple jurisdictions.

By using our Services, you acknowledge that data may be processed outside your country of residence.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Request correction

Request deletion (where legally permissible)

Object to certain processing

To exercise these rights, contact us at support@rdpstack.com.

11. Children’s Privacy

Our Services are not intended for individuals under 18.

We do not knowingly collect personal information from minors.

12. Limitation of Responsibility

RDPStack is not responsible for:

Data stored on customer VPS

Loss of VPS data

Customer misconfiguration

Compromised accounts caused by weak passwords

Customers are solely responsible for backups and server security.

13. Policy Updates

We may update this Privacy Policy at any time.

Continued use of Services constitutes acceptance of updates.

14. Contact Information

If you have questions about this Privacy Policy, contact:

RDPStack
Email: support@rdpstack.com
Website: https://rdpstack.com